Telehealth is a consultation conducted between a psychiatrist or psychologist and a patient using a video conferencing platform over the internet. It is a fairly easy process where all you need is a reasonably fast internet connection, your mobile phone, tablet or computer and a referral letter from your GP to start the process.
Once you contact us, you will be send an intake form to complete registration following which you will be given an appointment date and time. We strongly recommend that you then go on to our website and click on the Booked Consult button on the front page and make sure your system is compatible.
Follow the instructions which includes completing your name, phone number and tick the privacy consent. Once you are in it for more than a minute, we get a reminder informing us that you have dialled in. If we are running late, we will message you through the same platform.
We strongly recommend that you test this feature earlier to ensure it is working smoothly by clicking on the test button below. We prefer that you use
- Safari or Chrome. We find Safari much more stable.
- We prefer you use a laptop or desktop or Ipad rather than a smart phone. We find that we are unable to use all the necessary features whilst using a smart phone.
- Test your headphone and audio settings.
Telehealth is particularly helpful for those living in rural and remote areas and in certain situations where face to face consultations are not possible. It allows people to be more flexible and cost effective.
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