Telehealth is a consultation conducted between a psychiatrist or psychologist and a patient using a video conferencing platform over the internet. It is a fairly easy process where all you need is a reasonably fast internet connection, your mobile phone, tablet or computer and a referral letter from your GP to start the process. Once you register with us through our patient portal system, we will send you a link with detailed information on how to access the video platform called Coviu.
Telehealth is particularly helpful for those living in rural and remote areas and in certain situations where face to face consultations are not possible. It allows people to be more flexible, cost effective and it has shown to be as effective as face to face consultations.
Click below to understand more about telepsychiatry including expectations, limitations, privacy and confidentiality.
You will require to meet certain eligibility criteria for medicare rebate. Unfortunately those who live in a metropolitan area do not qualify for any rebate. Criteria to see a psychiatrist are as follows :
Those living in residential aged care facilities or receiving Aboriginal medical services anywhere in Australia are eligible without meeting any of the above criteria.
Those who are NOT eligible as per above, can still access telehealth but they will require to pay the full cost of the consultation.
Unfortunately, the settings of telehealth is such that we are unable to provide crisis management service for those that require immediate attention – who are high risk to self or others. We have attached important links to some of the emergency services in Australia. Barwon health is the local health service for those based in Geelong and surroundings.
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