Are there any eligibility criteria for Telepsychiatry?

As long as you live in Australia you meet eligibility criteria for Telehealth consultation.

With the new MBS items during COVID 19, all Australians are eligible for Telehealth consultation and eligible for medicare rebates. If you live in telehealth eligible area there are additional rebates.

When would telepsychiatry be not appropriate?

Unfortunately, the settings of telehealth is such that we are unable to provide crisis management service for those that require immediate attention – who are high risk to self or others. We have attached important links to some of the emergency services in Australia. Barwon health is the local health service for those based in Geelong and surroundings.

How does video consultation work?

01.

Once the GP referral goes through allocation process you will receive a text to contact us for registration process.

02.

We will ask for your email address and other basic information like funding details and book an appointment with a clinician.

03.

We will then send you an email with a link attached to it. Follow the instruction and complete the PATIENT REGISTRATION FORM.

04.

You will then receive a CONSULTATION LINK

05.

At the time of your appointment find a comfortable quiet space, click the link and follow the instructions. Alternatively, click on the front page of this website.

06.

Once you complete the relevant information and you start hearing a music you are in our waiting room.

07.

The clinician will invite you into the consultation room.

We understand that for some people this whole process is confusing and anxiety-provoking. We are more than happy to help you in those situations. Give us a ring on 0390147751