FAQ

Should I see a Psychiatrist or Psychologist?

Psychiatrists undergo medical training and become medical doctors, following which they specialise in the field of Psychiatry. They can also prescribe medications. RANZCP website provides more detailed information here.We strongly recommend that you talk to your GP first who can help with that decision. If you are still unsure, you are welcome to talk to us.

What is the next process?

01.

GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.

02.

Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.

03.

Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.

please call 000 or life line on 131114 or Suicide call back service on 1300659467 or local mental health service.

If You Are In Crisis Or Feel Suicidal

If in doubt

Call us on 0390147751 or Email us on admin@reflecthealth.com.au

Accepting Referrals

You can refer to us via

  1. Fax to 0386790304
  2. Email to admin@reflecthealth.com.au
  3. Argus – reflecthealth@argus.net.au
  4. Referral net
  5. The contact form on our website

What is your current wait time for appointments?

Our current wait times for psychiatry appointments is at least 6-8 weeks and 2-3 weeks with our psychologists. Our nurse practitioner for an intake process much earlier than that.

What is the cost of seeing your clinicians?

Patients who does not have previous psychiatric assessment or correspondence may undergo a full Intake assessment by a Nurse practitioner for which there is $ 100-130 out of pocket cost.

Psychiatrists – Fees will depend on number of factors - face to face vs telehealth, resides in a telehealth eligible area and who they see. Concession applies if they have a health care card. We don't bulk bill.

Psychologists and Occupational therapist– With a GP referral there is a$50- $100 out of pocket cost depending on the type of clinican, mode of consultation (e.g. video consultation, home visits etc.). Concession applies to those who have a health care card.
Psychologists and Occupational therapist– With a GP referral and mental health care plan patients may be entitled to medicare rebate, leaving them with a $25- $100 out of pocket cost depending on the type of clinican, mode of consultation (e.g. video consultation, face to face).

Does your Psychiatrists and Nurse practitioner write prescriptions?

Both our Psychiatrists and Nurse practitioners can provide scripts. Additional cost applies for faxing and posting scripts.