Frequently Asked Questions
We have compiled a list of our most commonly asked questions.If you feel like we have missed something, please contact us. One of our clinic team members will be happy to help you with your enquiry.
Costs
Getting the right care
When you register with us we take an initial deposit of $100 before we confirm your appointment.
You may be seen by a Nurse practitioner for an intake assessment for which additional cost applies.
Psychiatrists – Fees will depend on number of factors - face to face vs telehealth, resides in a telehealth eligible area and the type of psychiatrist. Concession applies to those who are eligible for concession. There are additional rebates if you live in a telehealth eligible area.
Psychologists and Occupational therapist– With a GP referral you may be entitled to medicare rebate, leaving you with a $50- $100 out of pocket cost depending on the type of clinican, mode of consultation (e.g. video consultation, home visits etc.).
01.
GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.
02.
Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.
03.
Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.
01.
GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.
02.
Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.
03.
Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.
01.
GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.
02.
Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.
03.
Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.
Psychiatrists undergo medical training and become medical doctors, following which they specialise in the field of Psychiatry. They can also prescribe medications. RANZCP website provides more detailed information here.We strongly recommend that you talk to your GP first who can help with that decision. If you are still unsure, you are welcome to talk to us.
01.
GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.
02.
Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.
03.
Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.
Both our Psychiatrists and Nurse practitioners can provide scripts. Additional cost applies for faxing and posting scripts.
Process
Resources while you wait
Our current wait times for psychiatry appointments is at least 6-8 weeks and 2-3 weeks with our psychologists. Our nurse practitioner for an intake process much earlier than that.
You can refer to us via
Fax to 0386790304
Email to admin@reflecthealth.com.au
Argus – reflecthealth@argus.net.au
Referral net
The contact form on our website
01.
GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.
02.
Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.
03.
Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.
01.
GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.
02.
Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.
03.
Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.
Depression resources
01.
GP Referral - Obtain a referral from your General practitioner (GP) and ask them to send it to us preferably via fax or email or upload through our website.
02.
Referral Allocation - Your referral will go through an allocation process. Once the referral is allocated you will receive a text to contact us to register.
03.
Once we register you in the system, we will send you an email requesting you to complete our mandatory intake form.